Online Courses

Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging channels, provision the voice channel with Teams Phone, apply advanced conversation settings, and deploy intelligent voice agents with multilingual support and compliant call recording.

Explore Dynamics 365 finance and operations apps to manage finances, supply chains, and optimize business processes effectively.

This module teaches education partners in the Partner Success Series how to earn credit by completing the assessment for School Data Sync (SDS) Professional to qualify for the SDS Professional badge.

Learn to monitor and optimize Dynamics 365 Contact Center using AI-driven insights. Configure supervisor tools for real-time conversation oversight, run proactive outbound campaigns, extend analytics with Power BI and Microsoft Fabric, and use AI-powered workforce management to forecast demand and schedule representatives.

Create a Quarkus application, connect it to a PostgreSQL database, and then deploy it to Azure Container Apps.

Monitor endpoint performance and implement proactive remediation using Microsoft Intune and Endpoint analytics.

Power Pages makers spend most of their time building sites in Power Pages design studio. It's important that makers have a full understanding of the capabilities and also the limitations of the design studio. This module focuses on understanding and using the design studio to create and customize sites — including adding and configuring pages, components, CSS, and forms, securing the site with the Security workspace, and using Copilot and AI-powered agents to accelerate site development and enha

Learn to empower customer service representatives in Dynamics 365 Contact Center. Customize the agent workspace with experience profiles, configure scripts and macros to boost productivity, build a knowledge base with AI-assisted authoring, and deploy AI agents and Copilot features that surface the right answer at the right moment.

Work with SharePoint content in SharePoint Framework projects using the SharePoint REST API, perform CRUD operations, and create mock data with the local workbench.

This course explores the use of Azure speech services by integrating to a hololens2 application. You can also deploy your project to a HoloLens.

Explore the guide’s phases, sections, and delivery sequence, and then map them to your tenant’s licensing to build a practical deployment plan for Microsoft 365 for Education. Part of the Partner Success Series.

Apply layered endpoint defenses by combining Microsoft Intune policy enforcement with Microsoft Defender for SaaS app discovery, Attack Surface Reduction rules, Zero Trust device access, and proactive remediation.