Online Courses

Free MIT OpenCourseWare course materials by Instructor: Prof. Ian Ball.

Learn how to use agents in Microsoft Copilot and SharePoint to automate tasks, surface information, and streamline everyday business processes. MS-4019

Learn how to create client-side web parts with the SharePoint Framework, test them in the SharePoint-hosted Workbench, and use the SharePoint Framework API.

Educators learn where AI fits, doesn't fit, and checkpoints to keep responsibility visible using an AI use rubric, prompt blueprints, workflows, and a QA routine.

Learn how to configure scripts, macros, custom productivity panels, Microsoft Teams collaboration, and developer APIs to boost service representative productivity in Dynamics 365 Contact Center.

Learn how to create a conversational agent and ground its answers with knowledge sources in Microsoft Copilot Studio.

Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

Learn about Azure OpenAI managed identity authentication with Python.

Learn how Foundry IQ transforms how AI agents access and reason over organizational data through its unified knowledge layer and Retrieval Augmented Generation (RAG) capabilities. Build a practical agent that leverages enterprise knowledge through Foundry IQ's agentic retrieval engine.

Deploy and manage BitLocker device encryption on Windows endpoints using Microsoft Intune, including policy configuration, recovery key management, and compliance monitoring.

Learn how to use Dynamics 365 Sales to qualify leads, prioritize prospects with AI, and convert leads into opportunities using the Sales Qualification Agent, work list, sequences, and LinkedIn Sales Navigator.

Plan your storage migration to Azure by assessing your environment, selecting tools, and validating data integrity.