Configure knowledge management in Dynamics 365 Customer Service and Contact Center

This module explains about the Windows PowerShell pipeline and some basic techniques for running multiple commands in it.

Create and manage scheduled jobs using Windows PowerShell

Implement security policies for backend API protection using Azure API Management. Configure subscription key management, JSON Web Token (JWT) validation, and OAuth 2.0 policies, and apply IP filtering and rate limiting. Then enforce mutual Transport Layer Security (mTLS) for secure backend API connections, and configure AI Gateway to secure and govern AI model endpoints.